Welcome to Mehndi By Mina. By accessing or using our website (www.mehndibymina.co.uk) and booking our services, you agree to the following Terms and Conditions. Please read them carefully.
1. Services
Mehndi By Mina offers professional mehndi (henna) application services for private and public events, including weddings, parties, and cultural celebrations. All designs are custom or traditional and applied by hand using natural henna products.
2. Booking & Deposits
- A non-refundable deposit is required to secure all appointments.
- Bookings are only confirmed once the deposit has been received.
- The remaining balance is due on the day of the appointment or event.
- Prices may vary depending on design complexity, travel distance, and time required.
3. Cancellations & Rescheduling
- Cancellations must be made at least 48 hours in advance.
- Deposits are non-refundable but can be transferred once to a rescheduled date, subject to availability.
- No-shows or last-minute cancellations may result in full charges.
4. Punctuality & Timing
- We value your time and ours—punctuality is a priority.
- Please be ready at the scheduled time to avoid delays.
- Any delays of more than 20 minutes may result in a reduced session time or cancellation, depending on the schedule.
5. Allergies & Skin Sensitivity
- We use 100% natural henna; however, skin reactions may still occur.
- Clients are responsible for informing us of any known allergies or sensitivities prior to their appointment.
- A patch test is available upon request and must be done at least 24 hours before your session.
6. Travel & On-Site Bookings
- Travel charges may apply for bookings outside of Birmingham city limits.
- On-site bookings must provide a clean, well-lit space with comfortable seating.
7. Photography & Portfolio Use
- With your consent, we may photograph your mehndi for our portfolio, website, or social media.
- You have the right to decline photography at any time—just let us know.
8. Intellectual Property
- All mehndi designs created by Mehndi By Mina are original and may not be copied, reproduced, or used commercially without permission.
9. Liability
Mehndi By Mina is not liable for any allergic reactions, stains, or skin irritations that may occur. Clients agree to receive services at their own risk.